Terms and Conditions for Keystone Carat
Welcome to Keystone Carat. These Terms and Conditions govern your use of our online platform and the purchase of any products or services from us. By accessing or using our site, you agree to be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using the Keystone Carat website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree to these terms, you should not use our site.
2. Products and Services
- Luxury Jewelry Sales: We offer a range of luxury jewelry for sale through our online platform. We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur.
- Custom Design Consultations: We provide custom design consultations for bespoke jewelry pieces. All custom orders require a deposit and will be subject to a separate agreement outlining design specifications, timelines, and payment schedules.
- Gift Packaging: We offer premium gift packaging services for purchased items.
- Repair and Maintenance: We provide repair and maintenance services for jewelry items. Specific terms, including pricing and warranty, will be provided upon request and assessment of the item.
3. Pricing and Payments
- All prices displayed on our site are in USD and are subject to change without prior notice.
- We accept various payment methods as indicated on our website. All payments must be made in full before shipment or commencement of services, unless otherwise agreed upon for custom orders.
- You are responsible for any applicable taxes, duties, or customs fees associated with your purchase.
4. Orders and Shipping
- All orders placed through our online platform are subject to acceptance by Keystone Carat. We reserve the right to refuse or cancel an order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.
- Shipping times and costs will vary depending on your location and the shipping method chosen. Details will be provided during the checkout process.
- Risk of loss and title for items purchased from Keystone Carat pass to you upon our delivery to the carrier.
5. Returns and Refunds
Our return policy allows for returns within a specific period after purchase, provided the item is in its original condition and accompanied by proof of purchase. Custom-designed items are generally non-refundable unless defective. Please refer to our detailed Returns Policy page for more information.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, product designs, and software, is the property of Keystone Carat or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without our express written permission.
7. User Conduct
You agree to use our site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.
8. Disclaimers and Limitation of Liability
- Our site and its content are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- Keystone Carat will not be liable for any damages of any kind arising from the use of this site or from any products purchased through this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
10. Changes to Terms
Keystone Carat reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Keystone Carat
1400 Archway Plaza, Suite 101
New York, NY 10007
USA
Phone: (212) 555-0123